TermsDescription based on the Specified Commercial Transactions Act
Seller
Digirise Inc.
location
〒153-0042
Daiwa Shibuya Shinsen Building 1F, 9-1 Shinsen-cho, Shibuya-ku, Tokyo
Operations Manager
Chaen Masahiro
Business hours
Reception hours: 10:00-18:00 (excluding weekends and holidays)
email address
info@digirise.ai
Sales URL
https://digirise.ai/
Payment Method
Credit card or domestic bank transfer
Additional fees and other charges
・Shipping fee (flat rate of 1,000 yen/box)
・Handling fee (Convenience store payment: 100 yen
Exchanges and Returns (Refund Policy)
<In case of return or exchange due to customer's convenience>
For items that have not yet been shipped: You can cancel your order by pressing the cancel button on the website.
Products after shipping: For unopened products, we will refund or exchange them for products of equal or lesser value, but the customer will be responsible for shipping costs, only if you contact the Customer Support Center (phone number above) within 10 days of receiving the product. We do not accept returns or exchanges for products that have been opened.
If there is a defect in the product
We will refund the purchase price or exchange the product for a new one at our expense. Please contact our Customer Support Center (phone number above) first.
Delivery time
Orders are processed within 3-5 business days and items arrive within 14 days.
You can use it immediately after ordering.
Settlement Period
Credit card payments are processed immediately, but domestic bank transfers must be made within 3 days of placing your order.
Sales price
The amount listed on each product page