privacy policy

Enactment date: October 1, 2025
Last revised date October 1, 2025

Digirise Inc. (hereinafter referred to as "our company") recognizes that protecting personal information and specific personal information is an important responsibility for us. Therefore, based on our personal information protection philosophy and our own code of conduct, we have established a personal information protection management system to embody the policy below, and we hereby declare that we will work as a company to continuously improve it while always keeping in mind the latest trends in IT technology, changes in social demands, and fluctuations in the business environment.

1. We will acquire, use, and provide personal information appropriately, taking into consideration the content and scale of our business, such as corporate AI training and utilization support, sales of ChatGPT "AI Works" to businesses, AI system development, and support for overseas AI companies in Japan development, and will not handle personal information beyond the scope necessary to achieve the specified purposes of use. We will also take measures to ensure this.
2. We will comply with laws and regulations, national guidelines, and other standards regarding the handling of personal information.
3. We have established and continually improve our rules and systems to take reasonable safety measures to prevent the risk of personal information being leaked, lost, or damaged. In the unlikely event of an emergency, we will take prompt corrective measures.
4. We will respond promptly and sincerely to any complaints or inquiries regarding the handling of personal information.
5. We will review our personal information protection management system in a timely and appropriate manner and strive for continuous improvement, taking into account changes in the environment surrounding our company and the current situation.

Masahiro Chaen, Representative Director, Digirise Co., Ltd.
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[Contact information for inquiries regarding the Personal Information Protection Policy and for complaints and consultations regarding personal information] 10F WeWork, 1-7-1 Kaigan, Minato-ku, Tokyo 105-7510, Japan Digirise Co., Ltd. Personal Information Inquiry Desk Contact: info@digirise.ai

[Regarding the handling of personal information]

Purpose of use of personal information

We will use the personal information we collect for the purposes outlined below.

(1) Customer's personal information

• Your personal information will be used for providing services related to our corporate AI training and utilization support, sales of ChatGPT "AI Works" for businesses, AI system development, and support for overseas AI companies' development in Japan, as well as for contacting you, providing related after-sales service, and informing you about new products and services.

(2) Personal information of those who have made inquiries or requested materials

• Personal information provided by individuals inquiring about our various business operations will be used solely for the purpose of responding to those inquiries.
• This will be used to send you the materials you requested.

(3) Personal information of our shareholders

• Personal information provided to our shareholders will be used for contact, provision of various information, shareholder management, and related and incidental operations.

(4) Personal information of job applicants

• This will be used for recruitment selection and related communications.

(5) Information about our employees

• It is used for human resources management, operations management, employee benefits, health management, security management, and more.

(6) Personal number information provided

• It is used for legally defined procedures such as "social insurance procedures" and "tax processing."

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[Notification of matters concerning retained personal data and records of provision to third parties]

Digirise Co., Ltd. (hereinafter referred to as "the Company") hereby announces the following matters regarding requests for disclosure, etc. of retained personal data (notification of purpose of use, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties) and requests for disclosure of records of provision to third parties.

1. Company name and address, and name of representative

Name: Digirise Co., Ltd.
Address: 10F WeWork, 1-7-1 Kaigan, Minato-ku, Tokyo 105-7510, Japan
Representative: Masahiro Chaen

2. Personal information protection manager

Job title or name: General Manager of Administration
Contact: info@digirise.ai

3. Purpose of use of retained personal data

(1) Personal information of customers obtained directly by our company

• Your personal information will be used for providing services related to our corporate AI training and utilization support, sales of ChatGPT "AI Works" for businesses, AI system development, and support for overseas AI companies' development in Japan, as well as for contacting you, providing related after-sales service, and informing you about new products and services.

(2) Personal information of those who have made inquiries or requested materials

• Personal information provided by individuals inquiring about our various business operations will be used solely for the purpose of responding to those inquiries.
• This will be used to send you the materials you requested.

(3) Personal information of our shareholders

• Personal information provided to our shareholders will be used for contact, provision of various information, shareholder management, and related and incidental operations.

(4) Personal information of job applicants obtained directly by our company

• This will be used for recruitment selection and related communications.

(5) Information about our employees

• It is used for human resources management, operations management, employee benefits, health management, security management, and more.

(6) Personal number information of our employees and their dependents

• It is used for legally defined procedures such as "social insurance procedures" and "tax processing."

4. Contact point for complaints regarding the handling of personal data held by the company.　

For inquiries regarding personal data held by us, please contact the following office.

WeWork, 10F, 1-7-1 Kaigan, Minato-ku, Tokyo 105-7510, Japan
Digirise Co., Ltd. Personal Information Inquiry Desk
Contact: info@digirise.ai

5. About the accredited personal information protection organizations to which our company belongs

Our company is not a member of any certified personal information protection organization.

6. Procedures for Disclosure, etc.

If you wish to request disclosure or other actions regarding your personal information, please contact the above-mentioned personal information inquiry desk. We will send you an explanation of the necessary procedures and application forms.

7. Measures taken to ensure the secure management of retained personal data, etc.

Our company has established regulations regarding the handling of personal information, specific personal information, and security measures, and we take the following steps.

(1) Formulation of basic policy

• We have established a policy regarding the handling of personal information, which is thoroughly communicated within the company as our personal information protection policy. We also make it publicly available on our website.

(2) Development of regulations concerning the handling of personal data

• We have established procedures for handling personal information at each stage, including acquisition, use, storage, provision, deletion, and disposal, outlining the handling methods, responsible persons, and their duties. These procedures are compiled into regulations and disseminated throughout the company.

(3)Organizational safety management measures

• We regularly conduct self-assessments regarding the handling of personal information, and we also regularly carry out internal audits by other departments and external parties from an impartial standpoint.
• We restrict which employees are authorized to handle each piece of personal information.

(4)Personnel safety management measures

• We conduct regular training for our employees regarding precautions to take when handling personal information.
• We have obtained confidentiality agreements from our employees.

(5) Physical safety control measures

• To prevent unauthorized access to personal information by employees other than those responsible for handling it, or by other persons without the necessary authority, we limit the areas in which personal information is handled.
• We manage employee access to areas where personal information is handled.
• Personal information is stored in lockable cabinets and on servers with access restrictions.

(6) Technical safety control measures

• We have implemented firewalls and other measures to prevent unauthorized external access to our servers and other systems. We also take measures against malicious software such as computer viruses.
• When transferring personal information, we take the following measures:
  • When transporting media, we use methods that provide delivery records or hand them over directly.
  • We implement measures to prevent data leaks, such as encryption, when transmitting electronic data.

(7) Understanding the external environment

When our company handles personal data in a foreign country, we will analyze and understand the external environment, grasp the laws and regulations applicable to that country, and take necessary security management measures.

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