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Reduced document creation time from 20 hours to less than half. Transforming the automotive industry's "knowledge" into an asset using AI to accelerate support for car dealerships.
Team L Co., Ltd.
Issues before implementation
- Creating presentation materials for clients required an enormous amount of effort, with some junior employees taking as long as 20 hours, resulting in significant variations in work speed and quality.
- The administrative burden of tasks such as creating meeting minutes and organizing tasks after business negotiations was extremely heavy, hindering quick responses to customers and effective knowledge sharing within the company.
- "Writing tasks" such as writing industry columns and responding to emails depended on individual skills and experience, and the psychological and time burden of verbalizing these tasks was putting pressure on strategic thinking.
Effects after implementation
- By using AI to automatically generate proposal outlines, the time required to create presentation materials was reduced by more than half. This created a system that enables the entire organization to quickly produce high-quality proposals.
- AI instantly generates meeting minutes and to-do lists from recorded data. This standardizes the speedy response of sharing information with customers on the day of the business meeting and establishes a system that instantly turns on on-site knowledge into assets.
- I've reduced column writing time to one-fifth (2 hours to 30 minutes). I use AI to brainstorm structure and elements, and to check the logical structure and writing style, achieving a balance between quality and quantity in my writing.
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Company Introduction
Team L is a group of professionals based in Tokyo that provides management consulting services specializing in the automotive industry (car dealerships and repair shops). They operate the headquarters of the nationwide chain "Carlink" and specialize in "partnership-style consulting," directly supporting the growth of their franchisees and client companies.
Our activities are guided by the principles of "being sincere to all those involved," "nurturing highly proactive individuals and spreading the joy of work to the world," and "producing companies that continuously adapt to the environment and energize society." Our aim is to contribute to the development of the automotive industry and, by extension, society as a whole.
Issues before introducing generative AI
Team L, which primarily provides consulting services to help solve management challenges in the automotive sales and maintenance industry, should ideally focus on direct support such as "management consultations and advice." However, in reality, a significant amount of time was being spent on tasks such as creating presentation materials and preparing meeting minutes after business negotiations.
In particular, younger members were spending 20 hours creating presentation materials, and this low productivity in "invisible areas" was becoming a barrier to delivering true value. Our clear objective was to streamline these processes with AI and make AI use a "normal" part of the company. This clear sense of purpose became a sure step towards AI implementation.
Effects after generative AI introduction training
Team L positioned AI as a "partner with expertise in the automotive industry" and accelerated its integration into practical operations.
First, we automated administrative tasks such as creating presentation outlines and generating meeting minutes and to-do lists after business negotiations using AI. This reduced the time required for document creation by more than half, and standardized the process of quickly sharing meeting minutes with clients on the same day. The time saved through these efficiencies is now being dedicated to providing comprehensive support to our clients.
The time required to write industry-specific columns has been reduced to one-fifth of what it used to be. By establishing a workflow where we collaborate with AI to solidify the logical structure by "brainstorming" outlines and elements, and then jointly perform a final style check, we can now deliver higher quality information quickly without compromising our unique writing style.
Furthermore, its applications in business are expanding. AI is being used to assist with complex Excel macro creation and to compose background music for client events, expanding the areas where even non-IT personnel can solve problems independently. Creative endeavors that people previously "wanted to do but didn't have the time for" are now taking shape one after another.
Future outlook
Our goal is to consolidate the automotive industry knowledge we've cultivated over many years into AI, creating a system that consultants can freely access. The AI will provide hints for answers to inquiries from dealerships, which consultants will then refine. To achieve this, we are building an environment where daily meetings and spontaneous ideas are automatically accumulated and constantly updated.
By entrusting administrative tasks to AI and leveraging the real-world insights and on-the-ground ideas generated by employees' daily activities, Team L will continue to pursue a new growth model for the automotive industry, armed with cutting-edge technology.
