English 
Japanese 
Utilizing generative AI in the real estate industry to improve business efficiency and quality
Family Corporation Co., Ltd.
Issues before implementation
- Tasks such as preparing minutes, drafting approval documents, and reviewing contracts took a lot of time, which led to reduced work efficiency.
- There was not enough understanding of the use of AI within the company, making the hurdles to implementation high.
- The preparation of contracts and important information documents for real estate transactions was highly dependent on the individual skills of the parties involved, and there was little standardization of the process.
Effects after implementation
- By utilizing AI to draft contracts and automatically create meeting minutes, work hours were reduced by approximately 501 TP3T.
- Through the training, employees gained a deeper understanding of AI, and information sharing among employees and standardization of work processes progressed.
- The use of AI has improved the accuracy of contract writing and customer correspondence writing, dramatically improving the quality of work.
table of contents
Company Introduction
Family Corporation Group is a comprehensive commercial real estate company. Through cooperation within the group, we provide one-stop support for our customers' asset formation, from planning, developing, designing, and selling commercial real estate, to buying and selling and brokering condominiums and apartments, and managing the properties after the sale. From the first step of your real estate investment to your exit strategy, we provide reliable and highly specialized services that take into consideration not only domestic but also overseas real estate investments.
A sense of challenge
Before introducing AI, we spent a lot of time on internal tasks such as taking minutes and preparing documents, which resulted in not having enough time to focus on sales activities and customer service, which was affecting the improvement of our services. We needed to improve this situation and increase productivity.
Benefits of using generative AI
By introducing generative AI, the efficiency of work has improved significantly. In particular, the time required to draft contracts has been reduced by approximately 501 TP3T, and the automation of meeting minutes has reduced the burden on employees. In addition, understanding of the use of AI has deepened, employee awareness has changed, and the movement to actively incorporate AI into work has accelerated.
Future outlook
Through in-house training, the company plans to create an environment in which all employees can utilize generative AI, accelerating digital transformation in real estate operations.
Furthermore, the company aims to improve customer satisfaction by utilizing AI in proposal and research work for real estate investors, enabling the provision of more accurate and prompt information.
