【オンライン】部門別セミナー/カスタマーサポート

2025.11.19water14:00-15:00

[Online] Departmental Seminars/Customer SupportImprove business efficiency with AI - Practical seminar you can start using tomorrow

OverviewEvent Outline

Repeated replies to frequently asked questions and long wait times leading to declining customer satisfaction... Are you reaching your limits with operations that continue to increase costs and the burden on operators? AI chatbots automate first-line responses 24 hours a day, 365 days a year, eliminating customer wait times. This seminar will present a next-generation CS strategy with numerous case studies, separating tasks that can be left to AI from the "hospitality" that requires human intervention, dramatically improving customer satisfaction while dramatically reducing response costs.

Recommended for:

  • Corporate executives, directors, and department heads who are facing challenges in improving internal business efficiency and promoting digital transformation
  • Companies looking to reduce labor costs, improve response accuracy, and streamline customer service
  • Companies that have issues with integrating existing systems and utilizing data
  • Companies that are interested in introducing AI but don't know where to start

SpeakerSpeakers

  • 茶圓 将裕

    CEO of Digirise Inc.

    Chaen Masahiro

    After studying abroad in an English-speaking country for a year as a student, he worked in corporate sales at a Japanese human resources consulting company in Shanghai, where he was involved in building personnel evaluation systems for over 100 companies.
    After returning to Japan, he founded a social media marketing company. In 2022, he co-founded "Eatnsmile," the world's first eat-to-earn NFT game in Spain.
    After returning to Japan, he developed several AI-related services, including the AI chatbot "AideX" and the AI language learning tool "AI Conversation." He currently disseminates AI information on websites such as X (with over 170,000 followers) and has appeared in many media outlets as an AI expert.
    While serving as an advisor to GMO AI & Web3 Inc. and a council member of the Generative AI Utilization Promotion Association, in 2023 he founded Digirise Inc., which develops AI training for corporations and ChatGPT for businesses, and became its representative director. He also serves as a NewsPicks professional picker.

DetailSeminar details

Date and time
2025.11.19 (water) 14:00 ~ 15:00
cost
free
Capacity
How to participate
This seminar will be held online. Please feel free to join us from your office, remote work location, or home.
Note
  • Speakers and programs may be changed without notice due to unforeseen circumstances.
  • Please note that if we determine that your participation in this seminar is inappropriate, such as if you are a member of a competing company, we may refuse your participation.