We provide a wide range of services to small and medium-sized enterprises, including payroll calculation and labor and social insurance outsourcing, as well as middle management training and recruitment support. We aim to revitalize the organizations of many companies, support productivity improvement, and streamline back office operations.<\/p>\n\n\n\n
Much of the work was focused on routine tasks such as creating documents and changing regulations, leaving experts with limited time to devote to their core duties.
In particular, tasks such as applying for subsidies and revising work rules took an enormous amount of time and placed a heavy burden on employees.<\/p>\n\n\n\n
In addition, although the company had been making progress in introducing generative AI, specific methods for using it had not yet been fully disseminated within the company, resulting in a skills gap between employees who could use AI effectively and those who could not.
This resulted in increased costs and prevented the company from realizing the full benefits of introducing AI.<\/p>\n\n\n\n
With the introduction of generative AI, the time it takes to create columns to provide to customers has been reduced by about a quarter, and the time it takes to answer labor-related questions from customers, which was previously only focused on me as the company president, has also been reduced by using generative AI.<\/p>\n\n\n\n
In addition, the automatic creation of standard phrases and emails reduces the burden of work that employees previously performed manually.
In addition, by conducting regular AI training so that all employees have acquired the skills to efficiently use generative AI, the company has succeeded in standardizing operations and reducing costs.<\/p>\n\n\n\n
In the future, we plan to further expand the scope of use of generative AI and continue to automate repetitive tasks and data processing.
In particular, we aim to automate as much back-office work as possible, and plan to concentrate our in-house human resources on tasks that can only be performed by humans.<\/p>\n\n\n\n
In addition, the company has introduced AI-based career support services and chatbots to improve the quality of customer service and reduce the workload of employees.
Through this, we aim to foster a company-wide culture in which using generative AI is the norm, thereby simultaneously achieving greater efficiency and quality.<\/p>\n\n\n\n
<\/p>\n\n\n\n
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